Reynolds and Reynolds has partnered with Intermedia to add real-time phone call activity to its proprietary unified data layer, enhancing a number of AI-powered tools. +
A new Reynolds and Reynolds survey finds AI adoption is accelerating — particularly among dealer principals and executives, who report a personal usage rate of 70%, outpacing sales and service personnel. +
Ava AI by Get My Auto promises improved efficiency and customer satisfaction by leveraging AI to move all the functions of a traditional DMS and CRM onto one interface. +
Fresh off NADA 2026, QoreAI’s Todd Smith tells AI Dealer News what dealer principals and GMs really need to know about AI — and why they definitely can’t keep ignoring it. +
Cars.com and Salesforce are testing DealerCloud, the companies’ new customer relationship management system, at California’s Del Grande Dealer Group ahead of a wider release. +
Less than six months after a major rebrand and on the eve of the 2026 NADA Show, VMS has launched a new website built for dealers and their commercial sales clients. +
An abundance of new tools is giving dealers AI fatigue. Here’s how to determine which will effectively engage customers and move the sales needle at your store. +
Cars.com’s AI-powered inventory video solution was designed to give dealers end-to-end insights on each customer’s journey from ad exposure to vehicle purchase. +
Kerrigan Advisors’ seventh annual Dealer Survey finds changing attitudes toward technology and dealership performance, including a long-awaited shift in valuation sentiment. +
Fullpath is beta testing its Agentic CRM with a select group of dealers and will demo the new, AI-powered customer relationship management system at NADA 2026. +
