TruVideo and Meta have partnered to offer service technicians the ability to use voice commands to record video, inspect vehicles and log service needs. +
Hrizn executives say they have closed the “last mile” of the company’s AI-native content OS with a new tool for sales, service and BDC professionals. +
A new partnership adds TruVideo’s video capture, noise cancellation and automated transcription to Keyloop’s cloud-native aftersales platform. +
Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
A strategic integration connects ACV’s pricing engine and AI-powered vehicle inspection and valuation platform with DriveCentric’s fixed ops CRM. +
Executives say adding SocketTime’s service toolkit will give Numa’s AI agents the ability to improve fixed ops scheduling, communications and efficiency. +
Agents are invited to nominate providers for the AI Innovator Awards, a new program designed to recognize innovations that are making dealerships smarter, more efficient and more profitable. +
Levels Dealer OS’s partnership with Keys Inc. will allow dealers to identify the correct key or fob for any vehicle in their system and connect with a locksmith. +
Citing survey data and a host of new capabilities, CDK’s Natalia Mischenko says AI can permanently change the calculus of sales and service retention. +
CallSource Automotive has launched Zylo, a concierge built upon Spyne’s Vini AI platform and designed to work in concert with human service advisors. +
