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Oct. 9, 2026

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AI

  • TruVideo Integrates With Meta AI Glasses for Hands-Free Service Documentation

    TruVideo and Meta have partnered to offer service technicians the ability to use voice commands to record video, inspect vehicles and log service needs. +

    Sep. 21, 2026
  • Pied Piper: AI Handoff Fails for One in Three Service Customers

    Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +

    Sep. 14, 2026
  • Factory Execs Bullish on Dealer Profits, See AI as Key to Future Earnings

    Kerrigan Advisors’ latest survey of OEM executives finds 59% see AI as a meaningful driver of current profitability and future earnings growth. +

    Jul. 21, 2026
  • QoreAI, ID Privacy AI Partner to Power Autonomous Sales and Service Engagement

    A new partnership combines QoreAI’s unified data layer with ID Privacy AI’s autonomous lead follow-up, service retention and recall outreach agents. +

    Jun. 26, 2026
  • Spyne Integrates Vini AI With VinSolutions

    Spyne and Cox Automotive have joined forces to automate CRM updates with real-time data generated by Vini AI’s sales and service calling, chat, scheduling and follow-up communication suite. +

    Jun. 23, 2026
  • Wright: Don’t Blame AI for BMW Snafu

    BMW Toronto made headlines for honoring its AI agent’s overly generous offer for a customer-owned X3. CarBuzz’s Ian Wright blames misplaced trust in technology for the $7,000 error. +

    Jun. 22, 2026
  • Report: Most Dealership Website Visitors Go Unidentified

    A new ebook details Launch Labs research that finds traditional marketing and analytics tools fail to recognize up to 85% of dealer website visitors. +

    Jun. 16, 2026
  • Keynote Speakers Announced for AI Dealer Agent Conference

    The inaugural AI Dealer Agent Conference will be headlined by experts and thought leaders working at the intersection of AI, F&I and agency success. +

    Jun. 11, 2026
  • 700Credit Joins Verifacto AI Platform

    700Credit’s credit reports, soft pull prequalification capabilities and compliance tools are now available via Verifacto’s AI-powered deal management platform. +

    May. 26, 2026
  • New AI Roleplay Platform Trains Sales, F&I and Service

    DealSpeak is a new, AI-powered training platform that simulates industry-specific scenarios to help users hone their communication and negotiating skills. +

    May. 12, 2026
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