• New Toma Agent Senses Customer Frustration

    Toma’s new Safeguards tool was designed to detect and reroute irate customers. It launches alongside Inbox, a new dashboard that displays every queued call, voicemail and text. +

    Nov. 25, 2025

  • Prusinski: AI Levels the Fleet Dealer Playing Field

    VMS co-CEO and former Ford executive David Prusinski wants to give every dealer the opportunity to provide concierge-level service to commercial clients without relying on factory-provided tools. +

    Nov. 4, 2025