Analysts say dealers can gain a competitive advantage by connecting AI-powered tools to customer, inventory, pricing and service data. +
A new survey finds AI tools are becoming a meaningful part of the car-buying journey, particularly for younger and EV-oriented consumers. +
Kerrigan Advisors’ latest survey of OEM executives finds 59% see AI as a meaningful driver of current profitability and future earnings growth. +
A new Impel report cites high rates of unanswered calls and mishandled leads, lost revenue and low winback rates to make the case for agentic AI as the next operating standard in automotive retail. +
FocalGraph Connect uses AI to help dealers identify more anonymous shoppers without replacing their customer data platforms, CRM or DMS. +
VantageScore’s new credit scoring model promises better auto loan predictions with post-pandemic data and proprietary, AI-powered GAIN attributes. +
Ikon Technologies’ Christopher Schouten says AI routing is helping dealers retain more service customers as the industry average for dropped calls stands at 13%. +
Agents will meet and network with AI providers, experts and thought leaders in September at the Georgia Tech Hotel and Conference Center in Midtown Atlanta. +
Trainer and veteran F&I professional Justin Gasman will serve as master of ceremonies at the inaugural AI Dealer Agent Conference, a three-day agent event set for Sept. 9–11 in Atlanta. +
A new integration with UVeye was designed to offer a more complete picture of vehicle health by bringing repair history and recall information directly into the service lane workflow. +
