BizzyCar has expanded beyond recall-driven campaigns with Service Engine, a new AI platform designed to autonomously find, engage, schedule and follow up with customers. +
A CDK survey finds more dealers are familiar with and investing in AI-powered tools, particularly those designed to address communication, scheduling and workload issues. +
Dealer Tech Talk’s Simon Verona lists the various roles AI agents are filling to make dealerships like yours — and your competitors’ — more efficient, intelligent and profitable.
Cerence AI will debut two new conversational AI agents — one for dealers and the other for car buyers — at the upcoming CES 2026, which will be held in January in Las Vegas. +
AI expert Devin Daly believes the fractured nature of dealership operations means “generic” solutions like ChatGPT may be helpful but can’t create the “control layer” dealers need. +
BLiNK AI has integrated with Tekion, adding a multifaceted automated customer engagement solution to Tekion’s APC platform to streamline service workflows. +
VMS’s David Prusinski makes the case for pairing AI tools with telematics to escape the traditional, reactive “break/fix mentality” and maximize uptime for commercial vehicle buyers. +
GoTo’s new Connect AI Receptionist was designed to automate dealership sales and service scheduling by handling routine questions, setting appointments and balancing service demand. +
