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Jul. 25, 2026

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service lane

  • Schouten: Data Suggests AI Can Offset Service Retention Losses

    Ikon Technologies’ Christopher Schouten says AI routing is helping dealers retain more service customers as the industry average for dropped calls stands at 13%. +

    Jul. 7, 2026

  • UVeye, Carfax Sharpen Service Lane Appraisals

    A new integration with UVeye was designed to offer a more complete picture of vehicle health by bringing repair history and recall information directly into the service lane workflow. +

    Jun. 29, 2026

  • MyKaarma Adds to AI Toolkit With Service Technician Video Grader

    Tech Video Grader is one of a number of new, AI-driven service lane and payments solutions MyKaarma is set to debut at the upcoming 2026 NADA Show. +

    Jan. 29, 2026

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