PCMI’s new Claims Intelligence framework was designed to add efficiency to the claims adjudication process by combining the powers of AI and automation. +
Experian’s 2025 U.S. Identity & Fraud Report finds AI is in use by more than one-third of surveyed service providers, but advanced technology has yet to outpace obstacles to adoption. +
Americans who purchased new vehicles in June describe a significantly less enjoyable dealership experience than those surveyed just one month earlier, according to CDK Global’s latest survey. +
Dealers, insurance providers, finance sources and rental agencies are under attack, leading Veridos America’s Jim Marsh to advocate for an industrywide effort to properly verify identities. +
Connected vehicles are treasure troves of nonpublic personal information. Attorney and Mosaic Compliance Services CEO Jim Ganther explains how dealers can protect customers and make privacy a competitive advantage.
The REAL ID Act sets a new standard for identity verification and represents a step forward in the fight against synthetic ID fraud. So why are so many dealers verifying IDs the old-fashioned way? +
Auto finance AI solutions provider Informed.IQ has partnered with Suncoast Credit Union, providing a “low-lift” integration designed to accelerate funding and enhance dealer satisfaction. +
Wolters Kluwer reports the rate at which dealers and auto finance sources are adopting digitized contracting and documentation workflows improved by 1% from the prior quarter and 2.2% year-over-year. +
Director Fan Jin told attendees of this week’s J.D. Power Forum that U.S. car shoppers can now lease new Hyundais from Amazon Autos, which is stocked with inventory from dealer lots. +
Experian has launched Cashflow Score, a new solution designed to help finance sources gauge creditworthiness by accessing and analyzing consumer-permissioned transaction data. +
