A new survey finds AI tools are becoming a meaningful part of the car-buying journey, particularly for younger and EV-oriented consumers. +

Kerrigan Advisors’ latest survey of OEM executives finds 59% see AI as a meaningful driver of current profitability and future earnings growth. +

A new Impel report cites high rates of unanswered calls and mishandled leads, lost revenue and low winback rates to make the case for agentic AI as the next operating standard in automotive retail. +