Shoppers are deciding whether to buy from you long before they enter the CRM. CarEdge’s Zach Shefska shares seven keys to playing and winning in the AI arena. +
Acquire Agent was built to engage customers and move the conversation toward scheduling an appointment before they can shop their offer to competing dealerships. +
Nick Ouritski and Jeff Lassen have debuted their new agentic operating system, promising a single intelligence layer that connects the entire dealership. +
Lumi was designed to bring the conversations car shoppers are currently having with ChatGPT, Claude and Gemini onto dealership websites. +
New tools have enhanced bad actors’ ability to expose personal information about dealership leaders. AI expert James Lawrence shares an action plan. +
The newly launched vAuto Test Drive is a digital platform designed to give dealers an opportunity to preview, test and contribute to the development of new and largely AI-powered inventory management tools. +
A new, autonomous, CRM-embedded Virtual Contact Assistant is the first in a “landmark” series of new and upcoming features from VinSolutions. +
Sofia V2 is backed by Drivee AI’s new ATLAS intelligence engine, adding real-time context and actionable recommendations for dealership staff. +
Executives say adding SocketTime’s service toolkit will give Numa’s AI agents the ability to improve fixed ops scheduling, communications and efficiency. +
CallSource Automotive has launched Zylo, a concierge built upon Spyne’s Vini AI platform and designed to work in concert with human service advisors. +
