Cox Automotive’s new AI in Auto Retail Tracker finds a rapidly growing gap between AI-equipped consumers and the dealers vying for their business. +
Amit Maheshwari, Max Steckler and Jason Barrie will serve as the AI-enabled dealership conversation platform’s executive leadership team. +
Spyne and Cox Automotive have joined forces to automate CRM updates with real-time data generated by Vini AI’s sales and service calling, chat, scheduling and follow-up communication suite. +
Cox Automotive’s acquisition of Fullpath’s customer data platform and marketing automation tools will give dealers the ability to create personalized customer experiences at scale. +
An abundance of new tools is giving dealers AI fatigue. Here’s how to determine which will effectively engage customers and move the sales needle at your store. +
Dealertrack has integrated BorrowerCheck by Point Predictive, an advanced, AI-based identity verification solution designed to counter deepfake and synthetic ID fraud. +
Only 25% of Americans surveyed for Cox Automotive’s 16th annual Car Buyer Journey report used AI tools along their path to purchase, but that group outpaced all others in reporting the highest levels of satisfaction. +
A new survey finds the 15% of dealers who have integrated or embedded AI tools and processes at their stores are more likely to report improved revenue, profitability and efficiency. +
Cox Automotive reports the number of dealers offering a fully online transaction has doubled in the past two years, resulting in a more efficient process increasingly driven by AI-powered tools. +
