Ready to put up your feet and let automation take over? Not so fast, says Launch Lab’s Mike Morgan, who shares a three-step process to make your customer data AI-ready. +
A new data integration allows Spyne’s conversational agent to operate within current Dealertrack DMS workflows for mutual dealership customers. +
Cox’s acquisition of Fullpath promised dealers the ability to deliver highly personalized shopping experiences. A new CRM integration is a key step. +
The newly launched vAuto Test Drive is a digital platform designed to give dealers an opportunity to preview, test and contribute to the development of new and largely AI-powered inventory management tools. +
A new, autonomous, CRM-embedded Virtual Contact Assistant is the first in a “landmark” series of new and upcoming features from VinSolutions. +
Cox Automotive’s Tessa Nadik offers a multipoint strategy dealers can use to catch up to and keep pace with AI-equipped car shoppers, including adjustments to inventory data, dealership information and website content. +
Cox Automotive’s new AI in Auto Retail Tracker finds a rapidly growing gap between AI-equipped consumers and the dealers vying for their business. +
Amit Maheshwari, Max Steckler and Jason Barrie will serve as the AI-enabled dealership conversation platform’s executive leadership team. +
Spyne and Cox Automotive have joined forces to automate CRM updates with real-time data generated by Vini AI’s sales and service calling, chat, scheduling and follow-up communication suite. +
Cox Automotive’s acquisition of Fullpath’s customer data platform and marketing automation tools will give dealers the ability to create personalized customer experiences at scale. +
