Ready to put up your feet and let automation take over? Not so fast, says Launch Lab’s Mike Morgan, who shares a three-step process to make your customer data AI-ready. +
A new DriveCentric platform was designed to help multistore dealers create a shared data foundation built to support new AI and engagement capabilities. +
ProMax Complete now features ProMax BDC AI, a new agent designed to engage and converse internet, text and phone leads around the clock. +
NEXUS was designed to coordinate a dealership’s connected AI agents across sales, service, customer follow-up and internal communications. +
Cox’s acquisition of Fullpath promised dealers the ability to deliver highly personalized shopping experiences. A new CRM integration is a key step. +
Shoppers are deciding whether to buy from you long before they enter the CRM. CarEdge’s Zach Shefska shares seven keys to playing and winning in the AI arena. +
Acquire Agent was built to engage customers and move the conversation toward scheduling an appointment before they can shop their offer to competing dealerships. +
New tools have enhanced bad actors’ ability to expose personal information about dealership leaders. AI expert James Lawrence shares an action plan. +
Kayalar Motors’ Selcuk Kaya has launched Nemroot, a new platform powered by AI and built to attack the communication issues that derail sales. +
A strategic integration connects ACV’s pricing engine and AI-powered vehicle inspection and valuation platform with DriveCentric’s fixed ops CRM. +
