NEXUS was designed to coordinate a dealership’s connected AI agents across sales, service, customer follow-up and internal communications. +
Numa’s Operator is an AI-powered precision call routing system designed to send customers to the right place and carry context through the transfer. +
CarNova’s owners say the new Denver-area dealership represents an emerging, AI-first model designed to engage car shoppers around the clock. +
Pulse is a new addition to Volie’s AI suite that was designed to give dealers enhanced visibility into customer conversations and flag problem calls. +
Lumi was designed to bring the conversations car shoppers are currently having with ChatGPT, Claude and Gemini onto dealership websites. +
A new, autonomous, CRM-embedded Virtual Contact Assistant is the first in a “landmark” series of new and upcoming features from VinSolutions. +
PromptPath’s person-to-person conversation platform was designed to give dealership workers prompts, context and inventory data in real time. +
Citing survey data and a host of new capabilities, CDK’s Natalia Mischenko says AI can permanently change the calculus of sales and service retention. +
CallSource Automotive has launched Zylo, a concierge built upon Spyne’s Vini AI platform and designed to work in concert with human service advisors. +
Conversica has launched Ignite, an AI-native platform built to unify valuable customer, vehicle, sales, service and conversation data from existing dealer systems. +
