A new Impel report cites high rates of unanswered calls and mishandled leads, lost revenue and low winback rates to make the case for agentic AI as the next operating standard in automotive retail. +
FocalGraph Connect uses AI to help dealers identify more anonymous shoppers without replacing their customer data platforms, CRM or DMS. +
VantageScore’s new credit scoring model promises better auto loan predictions with post-pandemic data and proprietary, AI-powered GAIN attributes. +
Ikon Technologies’ Christopher Schouten says AI routing is helping dealers retain more service customers as the industry average for dropped calls stands at 13%. +
Agents will meet and network with AI providers, experts and thought leaders in September at the Georgia Tech Hotel and Conference Center in Midtown Atlanta. +
Trainer and veteran F&I professional Justin Gasman will serve as master of ceremonies at the inaugural AI Dealer Agent Conference, a three-day agent event set for Sept. 9–11 in Atlanta. +
A new integration with UVeye was designed to offer a more complete picture of vehicle health by bringing repair history and recall information directly into the service lane workflow. +
A new partnership combines QoreAI’s unified data layer with ID Privacy AI’s autonomous lead follow-up, service retention and recall outreach agents. +
Famed F&I trainer Ron Reahard will equip agents with a five-point plan to leverage AI to deliver the process and results dealers and car buyers demand. +
Amit Maheshwari, Max Steckler and Jason Barrie will serve as the AI-enabled dealership conversation platform’s executive leadership team. +
