AI-powered technology can’t perform on its own, and new solutions may require new processes, workflows and resource allocation. CBT News’s Jen Suzuki reports.
EVAI founder Ian Gardner says dealers must arm their sales teams with a broader and deeper understanding of the factors that drive EV purchases, including TCO and charging infrastructure. +
Brown & Brown Dealer Services’ new SIM 365 training platform was designed to deliver AI-powered objection handling, menu presentation and full sales process simulations.
Reynolds and Reynolds has partnered with Skaivision, a provider of “smart space” AI designed to help dealers become more efficient and profitable by leveraging cameras trained on staff and customers. +
Unboxed Training and Technology's Nathan Purcell says dealers and sales managers would benefit from a training strategy that focuses on skills development. +
JM Family Enterprises has joined forces with RockED to leverage “personalized learning paths” to identify topics and skills in need of focus and improvement. +
