Toma IQ was designed to allow AI agents in use at dealerships to continuously learn and evolve by listening in on phone conversations between customers and human workers. +
Jamie Shapiro and Jeff Rabkin launched Wowza Dealership AI to give sales professionals and managers a competitive edge in an increasingly data- and content-driven market. +
With a few simple prompts, sales pros can use ChatGPT to make time for training without derailing their workweek. Wowza Dealership AI’s Carmen explains.
Carmen from Wowza Dealership AI urges sales professionals to let AI help build value in advanced features customers may be unfamiliar with.
Impel and RockED have launched the Automotive AI Certification Program and the Advanced Automotive AI Certification Program for dealership workers and managers. +
AI-powered technology can’t perform on its own, and new solutions may require new processes, workflows and resource allocation. CBT News’s Jen Suzuki reports.
EVAI founder Ian Gardner says dealers must arm their sales teams with a broader and deeper understanding of the factors that drive EV purchases, including TCO and charging infrastructure. +
Brown & Brown Dealer Services’ new SIM 365 training platform was designed to deliver AI-powered objection handling, menu presentation and full sales process simulations.
Reynolds and Reynolds has partnered with Skaivision, a provider of “smart space” AI designed to help dealers become more efficient and profitable by leveraging cameras trained on staff and customers. +
Unboxed Training and Technology's Nathan Purcell says dealers and sales managers would benefit from a training strategy that focuses on skills development. +
