A new Reynolds and Reynolds survey finds AI adoption is accelerating — particularly among dealer principals and executives, who report a personal usage rate of 70%, outpacing sales and service personnel. +

Kerrigan Advisors’ seventh annual Dealer Survey finds changing attitudes toward technology and dealership performance, including a long-awaited shift in valuation sentiment. +

Only 25% of Americans surveyed for Cox Automotive’s 16th annual Car Buyer Journey report used AI tools along their path to purchase, but that group outpaced all others in reporting the highest levels of satisfaction. +

A CDK survey finds more dealers are familiar with and investing in AI-powered tools, particularly those designed to address communication, scheduling and workload issues. +

An international survey conducted by Indeed’s Hiring Lab finds 80% of respondents who use AI on the job say it allows them to spend an extra hour per day on higher-value work. +

A new Cars.com survey of U.S. car shoppers finds 44% are already using AI-powered search tools built into online marketplaces and 97% believe AI will affect their vehicle selection. +

A new survey finds the 15% of dealers who have integrated or embedded AI tools and processes at their stores are more likely to report improved revenue, profitability and efficiency. +

A new Carleton survey finds lending, banking, finance and fintech professionals are both optimistic and cautious toward new systems designed to improve speed, accuracy and compliance. +

A Phyron survey of U.S. auto dealers finds 87% believe AI will replace some staff members by 2030, only 5% say AI will “never” fully take over some roles and about half believe AI will sell vehicles by 2028. +

Fullpath reports the majority of car buyers and lessees are comfortable with AI and a partial or fully online transaction, raising expectations for a seamless dealership experience. +