A new survey finds the 15% of dealers who have integrated or embedded AI tools and processes at their stores are more likely to report improved revenue, profitability and efficiency. +

A new Carleton survey finds lending, banking, finance and fintech professionals are both optimistic and cautious toward new systems designed to improve speed, accuracy and compliance. +

A Phyron survey of U.S. auto dealers finds 87% believe AI will replace some staff members by 2030, only 5% say AI will “never” fully take over some roles and about half believe AI will sell vehicles by 2028. +

Fullpath reports the majority of car buyers and lessees are comfortable with AI and a partial or fully online transaction, raising expectations for a seamless dealership experience. +

Americans who purchased new vehicles in June describe a significantly less enjoyable dealership experience than those surveyed just one month earlier, according to CDK Global’s latest survey. +

A Protective Asset Protection survey found that 57% of U.S. dealers said at least half their customers bought F&I products online last year and 60% believe offering those products online improved sales. +