Dealers nationwide are investing in AI-powered service scheduling. Toma’s Sean Hartman offers a six-point checklist to ensure the technology aligns with your goals. +
Toma IQ was designed to allow AI agents in use at dealerships to continuously learn and evolve by listening in on phone conversations between customers and human workers. +
An abundance of new tools is giving dealers AI fatigue. Here’s how to determine which will effectively engage customers and move the sales needle at your store. +
Toma’s new Safeguards tool was designed to detect and reroute irate customers. It launches alongside Inbox, a new dashboard that displays every queued call, voicemail and text. +
