CarChat24 Adds AI Features to Live Chat Platform
CarChat24, a live chat solutions provider for automotive dealerships, has launched a new suite of AI-powered features designed to help dealers convert shoppers into buyers with enhanced visitor engagement, lead qualification and response workflows.
The new capabilities build on the company’s existing chat platform and are aimed at helping dealerships connect with consumers more efficiently, according to a release. Executives note the launch coincides with the 19th anniversary of CarChat24’s founding.
“The automotive industry has changed dramatically over the years, but one thing remains constant: customers expect fast, helpful responses when they’re shopping online,” founder Shereef Moawad writes. “Our new AI-powered features help dealers meet those expectations while building on the personalized service that has always been at the heart of CarChat24.”
