Tekion and Numa have teamed up to help dealers convert more service calls into appointments by connecting Numa’s AI Appointment Agent with Tekion’s Automotive Retail Cloud.

By automatically capturing and booking appointment directly into the ARC service module, dealers can deliver an efficient customer experience while improving data flow and reducing manual entry, executives say.

“The average dealership misses 158 service appointment calls per month,” writes Numa co-founder and CEO Tasso Roumeliotis in a release. “With Numa’s AI Appointment Agent integration to Tekion’s ARC, dealers never miss those opportunities, customers can book service instantly anytime they call, and your BDC team is able to focus on higher-value work that drives growth and a better customer experience.”

Read more at PR Newswire